Our Process - Iceberg Web Design | Custom Website Devleopment

Your Business Needs Have Met Their Match

When you partner with Iceberg, we use our project-specific and transparent process that is fueled by amazing customer service to help solve your most complex challenges.
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Tell Us Your Problems

Discovery & Project Scoping

At Iceberg Web Design we love to solve problems!  When you first connect with us for your project you can expect us to listen to your problems and deliver a custom approach that solves them. We will work with you to set specific goals for your project, and deliver a solution that matches your needs.

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Get to Know Your Team!


The first step in a successful website project is to connect the Iceberg team members that will be working on your project with the decisions makers at your company.  We do this through a kick off meeting that is held in our office or done virtually. During this meeting, our project manager, a developer, and a content writer (if applicable) will learn more about your business and your customers. We will also discuss your brand and design preferences.  At the end of the meeting we will have a plan for content, photography, and other key deliverables needed.

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Your Project Brought to Life

Design & Development

Our custom approach means that each project’s design & development process is prepared in line with the overall goals of your project.  From the design stage where the overall “look” of your new website is created through to the development stage where the functionality and features are prepared, we plan each project out based on your specific needs and goals. We truly specialize in “custom” development – meaning that if you can dream it, we can create it.

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Your Problems Solved

Go Live

This is the most exciting part! Your new website is ready to launch and starting helping grow your business.  To prevent issues we start collecting and preparing the technical portion of this process during the kick off meeting. We bring websites live during the business day Monday through Thursday. This allows us to complete the process and verify all is working while we are in the office and able to respond if needed.

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We Are Here to Help

Maintenance & Ongoing Updates

Your new website is live, but your business is changing every day! Our team is standing by, ready to make changes at your request. Iceberg offers website hosting plans that include monthly maintenance and development time. We also have a dedicated support team that will work with you on updates, maintenance, and training.