Minneapolis, MN  • Coding Since 2005

Website Developers
Who Answer the Phone!®

Custom Websites. Human Support. Real Results.

At Iceberg Web Design, we build custom websites designed to grow your business. But what truly sets us apart is how we support you along the way. A great website does more than look good. It generates leads. It evolves as your business grows.

That’s why our process combines three things: website development, strategic content writing, and SEO, GEO, and AIO optimization — so you stay visible in both traditional search engines and emerging AI search platforms. And when you have questions? You’re never left waiting. 
We answer the phone, every time!

This field is for validation purposes and should be left unchanged.

4.9

Google rating

0+
Customer Reviews
0+
Years in business
0+
Websites launched
0+
Industries served

Celebrating 20+ Years of Amazing Customer Service.

Since 2005, Iceberg Web Design has been a trusted partner for businesses in Minnesota and across the United States that want real results and responsive support. Our full-service team has built hundreds of high-performing WordPress websites designed to increase visibility, attract leads, and drive measurable growth.

Our relationship with clients does not end at launch. Through ongoing SEO, content writing, and digital marketing, we help your website continue working for your business year after year. Many of our clients return for multiple projects and trust us to manage their online presence long term.

When you work with Iceberg, you are not just getting a website. You’re gaining a responsive team that is invested in your business growth. Call us today at 763-350-8762 and see why we are your Website Developers Who Answer the Phone®.

The Iceberg Web Design team, website developers and marketing specialists in Minneapolis, Minnesota

Why Clients Stay With Us For Years.

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 54.973 reviews
4.9Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent73 reviews
Posted on Google Google
Victoria Perbix profile picture
Victoria Perbix
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Easy to work with, responsive and friendly. 10+ years, no complaints!

Owner's reply
Thanks so much Victoria! We have enjoyed working with the team at Interstate Partners for the past decade, and we're so glad to hear that you have had a great experience. Here's to another decade of growth and partnership! -The Iceberg Penguins
Posted on Google Google
Zoe Johnson profile picture
Zoe Johnson
6 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great to work with! Very quick.

Owner's reply
Hi Zoe! Thanks so much for your review and kind words. It's been our pleasure partnering with the City of Morris, and we have enjoyed working with you! -The Iceberg Team
Posted on Google Google
Heather McGill profile picture
Heather McGill
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iceberg Web Design has an amazing team! Great follow through, answers the phone when you call and truly invests in your business. We have been working with them for 13 years, first on our original website. More recently on SEO and a facelift to our website. Definitely give them a call, you won’t be disappointed!

Owner's reply
Thank you so much for your kind words Heather! We're so glad that the Accredited team has seen good results, and we have so enjoyed working with you as well! Here's to continued growth and success in business! -The Iceberg Penguins 🐧
Posted on Google Google
Franklin Zuehlke profile picture
Franklin Zuehlke
19 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We really couldn't be much happier with our experience working with Iceberg. Their team took the time to understand our company, our products, and what we wanted our website to accomplish, going beyond simply how we wanted it to look. They were collaborative, organized, and communicated well. They offered thoughtful guidance when we needed it and ultimately delivered a product we were proud; one which represents our company and products better than even we planned. Overall, a great design partner!

Owner's reply
Thank you for the kind words Frank! Our team has enjoyed working with Crown Doors over the years, and it's been so great to watch your business grow and thrive. We look forward to continuing our partnership! -The Iceberg Team
Posted on Google Google
Kim DeShaw profile picture
Kim DeShaw
54 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The team over at Iceberg Web Design was a delight to work with on our website project start to finish. Shane was able to work to design a project scope that fit within my budget, balancing their work and my own. Mariann kept me on track and answered what felt like millions of tiny questions. Jasmine wrote fantastic content, and the developers handed me a site (and clear instructions) that is intuitive and easy for me to edit and update. By launch day I felt incredible comfortable on the backside of our site and am thrilled with the end result.

Owner's reply
Thank you Kim! Everyone on our team enjoyed working with you on the Sentinel website as well. You picked up on making changes and adding products so quickly - it made our job a bit easier ;) We're so glad to hear that you are happy, and we looking forward to working with you for many years to come! -The Iceberg Web Design Team
Posted on Google Google
Peter Zielsdorf profile picture
Peter Zielsdorf
55 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I've been working with iceberg and their team for about 7 years now, and they have always been quick to resolve any issue i may ever have! Their GREAT!!!!

Owner's reply
Thanks so much Peter! It's been great working with you and the Pole Painting crew for so many years. Thanks for trusting us with your website maintenance and other technical questions :) We hope business is going well! -The Iceberg Web Design Penguins
Posted on Google Google
Nancy tokar profile picture
Nancy tokar
55 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great customer service! I am a small business owner and they have helped me maintain my website for years! I appreciate their dependability and quick support!!! Hats off to Jessie

Owner's reply
Hi Nancy! Thanks so much for your kind words - we've loved helping you with the MN T-Shirts website maintenance as well. Jessie appreciates the shout-out, and looks forward to the next time she hears from you :) -The Iceberg Team
Posted on Google Google
Heather McGill profile picture
Heather McGill
66 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We started working with Iceberg Web Design back in 2013, when they created our first website. We have continued working with them on a website facelift, SEO work which has resulted in more leads from ChatGPT... they have been great to work with and I refer them anyone who asks!

Owner's reply
Hi Heather! Thanks so much for your kind review. We've really enjoyed working with Accredited, and so happy to hear that you're getting more leads from ChatGPT now. Here's to continued business growth! -The Iceberg Penguins :)
Posted on Google Google
marjorie velishek profile picture
marjorie velishek
113 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Penquins at Iceberg have always been available to me whenever I have needed assistance with our website. I trust the team - their input has been invaluable.

Owner's reply
Oh thank you so much for your kind words, Marjorie!! We have loved working with the team at Minnesota Waterjet as well - and wish you continued success with your website! -The Penguins at Iceberg Web Design
Posted on Google Google
Klinefelter Co Masonry Inc. profile picture
Klinefelter Co Masonry Inc.
126 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Iceberg Web Design has been absolutely fantastic to work with so far! The entire team is very professional, responsive and easy to communicate with throughout the process. They’ve been organized, knowledgeable, detailed and made the process very user friendly. They are building Klinefelter Co Masonry Inc a brand new website and digital marketing setup and we are very excited to see the final product and to continue working together. I highly recommend Iceberg Web Design if you’re looking for a company that actually takes the time to explain things and help your Buisness presence grow online. A+ Iceberg Web Design in Anoka, Minnesota.

Owner's reply
Thank you so much for your kind words! Our team is really enjoying working with you as well. We're so excited to get your new website launched, and partner with you as your business grows! -The Iceberg Team
Posted on Google Google
David Kostik profile picture
David Kostik
132 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
As always, Iceberg's response to my service request was prompt and the results were excellent.

Owner's reply
Thanks so much Dave! We love working with City Bella, and appreciate your kind words! -The Iceberg Penguins
Posted on Google Google
Teamlatina profile picture
Teamlatina
168 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
We are very happy with the work done on our website. The updates have been done beautifully, and everything looks clean, professional, and easy for families to navigate. We truly appreciate the communication and the consistent updates they send us about the traffic on our page. It helps us understand our growth and stay informed. Thank you for your dedication and great work we highly recommend your services!

Owner's reply
Thank you so much for your kind words!! We enjoy working with you as well, and hope you see continued growth!
Posted on Google Google
Ira O'Neal profile picture
Ira O'Neal
496 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great company and wonderful staff!! I highly recommend..

Owner's reply
We are so glad we could help you, Ira . The whole team at Iceberg loves seeing reviews like this. We all want to see the businesses we work with be successful! Thank you, Iceberg Web Design
Posted on Google Google
RE/MAX Results HomesMSP Team profile picture
RE/MAX Results HomesMSP Team
541 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iceberg Design was great to work with!

Owner's reply
Thanks so much Sharlene! Our team has enjoyed working with you as well. We appreciate the kind words :)
Posted on Google Google
barb anderson profile picture
barb anderson
541 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iceberg is great to work with. Minor changes are made quickly. They are a great team and very reasonable.

Owner's reply
Thanks Barb!! We love working with you and your team as well. We appreciate your kind words. -The Iceberg Team
Posted on Google Google
C N profile picture
C N
594 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The Iceberg team is great to work with and I would highly recommend them for your website build or ongoing marketing services.

Owner's reply
Hi Cierra! Thank you so much for your kind words :) We have also really enjoyed working with you and your team. Here's to success! -The Penguins
Posted on Google Google
Commercial Flooring Facilitators profile picture
Commercial Flooring Facilitators
720 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Fabulous job on keeping website updated. Quick responses, heck!!!!.....responsive period (that is rare these days).

Owner's reply
Thank you so much for your kind words!! We try hard to be responsive web designers (who answer the phone!) and it means a lot when we hear this from the community. -The Iceberg Penguins 🐧
Posted on Google Google
marjorie velishek profile picture
marjorie velishek
728 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I was greatly impressed with how quickly Iceberg responded to our questions and helped us with our Website. Very knowledgeable team, very considerate and they have the "sense of urgency" when responding to an inquiry.

Owner's reply
Hi Marjorie! Thank you so much for your kind words :) We've loved working with you and the waterjet team, and are so happy to hear this. We wish you success! - The Iceberg Team
Posted on Google Google
Lonney Collins profile picture
Lonney Collins
733 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Iceberg Web Design just finished my website for Dynamic Woodworking, and I have got to say I am thrilled with working with them! they did what I think was an amazing job! its everything I had hoped for. Shane, Mariann and the entire team at Iceberg listened to what I was hoping for and with their creativity brought it to light for me! I am very happy with Iceberg!

Owner's reply
Thank you so much Lonney! Our team loved working with you (and we all want to remodel our kitchens now after working on all your gorgeous galleries). We hope your new website helps you with business growth and success! Thanks for trusting us with your online marketing! -The Iceberg Penguins
Posted on Google Google
Aquarius Home Services profile picture
Aquarius Home Services
854 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very impressed with the team at Iceberg and the results they produced for us. They asked the right questions, creatively and proactively solved problems, and kept us, the client, on task so that we could meet very short deadlines. They have a finely tuned process that lends excellent structure and organization to their projects yet is also nimble enough to adjust to unforseen challenges. We're very happy with our decision to choose Iceberg!

Owner's reply
Thank you so much for the kind words! Our team enjoyed working on the Aquarius website, and we're so glad that we met your expectations and your timeline. We wish you continued success!! -The Iceberg Penguins
Verified by Trustindex
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Real Clients. Real Results.

Our portfolio spans custom-designed and turn-key marketing sites for businesses across a wide variety of industries from construction and manufacturing to retail and food service. Explore some of our recent work below and see how we’ve helped businesses like yours grow online.

Prairie Restorations custom website and native plant recommendation web app case study by Iceberg Web Design.
Minnesota · Native Landscaping

Prairie Restorations

Custom website + web application

A pioneer in native plant restoration came to us for website redesign project. We steered them toward the right website solution for their business and built “Presto,” a web application that recommends the best native plants for your site location and growing conditions.

App Leads 1,432 in 9 months
Plant DB 347 20+ data points each
Partnership 4 project phases
Web Application Custom Dev Website Design Content Writing

"We’re not here to sell an e-commerce website. We’re here to solve a problem. Sometimes that means steering a client away from what they think they want and toward what will actually serve their business."

— Jessi Gurr, Iceberg CEO
Adhesive Label homepage redesign showing 59% sales and 199% product growth year over year
Minnesota · Label Manufacturing

Adhesive Label, Inc.

Custom website + e-commerce

Adhesive Label outgrew the first website we built for them and came back for an upgrade. Their new website combines powerful search and filtering capabilities with a modern design, so users can more easily find the products they need.

Total Sales 59% year over year increase
Orders Placed 77% year over year increase
Products Sold 199% year over year increase
E-Commerce Custom Dev Website Design Hosting & Maintenance

"Following the launch of the redesigned e-commerce site, we compared the first six months of performance against the same period the previous year, and the new site delivered measurable improvements across all metrics."

— Kari Sletten, Iceberg Head of Production

Who You'll Actually Work With.

Meet the penguins at Iceberg Web Design. We are a close-knit team that leans on our core values in every project we take on, and we love being a part of the Downtown Anoka business community.

Shane Bader
VP of Sales & Marketing

Shane Bader

Shane Bader
VP of Sales & Marketing

Shane Penguin

Mariann Martin
Head of Business Operations

Mariann Martin

Mariann Martin
Head of Business Operations

Mariann Penguin

Mary Diamond
Digital Marketing Manager

Mary Diamond

Mary Diamond
Digital Marketing Manager

Mary Penguin

Iwd Answer The Phone Animated

Your Full-Service Digital Marketing Partner is Only a Phone Call Away.

Does your website designer answer the phone? At Iceberg Web Design, responsive customer service is not a bonus feature. It is the foundation of every successful project.

Our trademark tagline, Website Developers Who Answer the Phone!®, represents our commitment to accessibility, transparency, and reliability. When questions arise, you will reach a real person who knows your project and is ready to help.

What We Do For Our Customers.

Our team focuses on solving complex challenges, translating your brand effectively online, and creating digital experiences that convert visitors into customers. Whether you need web design, development, SEO, GEO, AIO, or content writing, we deliver custom solutions designed around your goals and your audience.

Website Design Icon

Website Design

Grow your customer base with a conversion-focused website designed around user experience and clear calls to action.

Website Development Icon

Website Development

Support your business growth with custom website development built for scalability, performance, and flexibility.

Digital Marketing Icon

SEO, AIO & GEO

Improve visibility across search engines and AI platforms with structured content, technical SEO, and authority-building strategies.

Ad Management Icon

Ad Management

Maximize marketing performance with targeted advertising campaigns that drive qualified leads.

Hosting Maintenance Icon

Hosting & Maintenance

Keep your website secure, fast, and up to date with proactive maintenance and responsive support.

Ecommerce Icon

E-Commerce

Deliver seamless online shopping experiences with customized e-commerce solutions tailored to your business model.

Content Writing Icon

Content Writing

Engage visitors and improve search visibility with content that communicates your value and supports conversion.

Reputation Management Icon

Reputation Management

Strengthen your brand image with tools and strategies designed to increase positive reviews and trust signals.

You Need More Than Just Design

A website that only looks good is not enough. Your website should generate leads, support your sales efforts, and adapt as your business evolves. Many agencies focus only on launch. We focus on long-term growth.

That means combining design, development, content writing, SEO, GEO, and AIO strategies into a cohesive approach. With ongoing maintenance and proactive marketing support, your website becomes a living asset that grows alongside your business. This is why so many Iceberg clients stay with us for years and often decades.

Why Business Owners Choose Iceberg

We are more than website developers. We are strategic partners who understand how your website supports your business growth.

Here is what sets Iceberg apart:

  • We answer the phone. Real people who know your business.
  • You get a full team including designers, developers, marketers, and customer service specialists.
  • Support does not end at launch. Ongoing SEO, content updates, and proactive guidance keep your site performing.
  • We translate technical concepts into clear, practical steps.
  • We genuinely care about your success and it shows in every interaction.

You are not just investing in a website. You are investing in a responsive team that is committed to your growth.

Preparing Your Website For The New Generation of AI Search.

Search is evolving beyond traditional rankings. Customers now ask AI tools for recommendations before visiting websites. Businesses that invest in strong structure, content depth, and technical clarity are more likely to be recommended.

Iceberg integrates AI Optimization (AIO) and Generative Engine Optimization (GEO) directly into our SEO strategy. This ensures your website is positioned to be found, understood, and recommended across both search engines and AI platforms.

The future of search is not replacing SEO. It is expanding it. Our approach ensures your website is ready. Call us at 763-350-8762 to learn more about our AIO & GEO services.

Google
Google star 1Google star 2Google star 3Google star 4Google star 5
4.9
verified by Trustindex
Trustindex verifies that the company has a review score above 4.5, based on reviews collected on Google over the past 12 months, qualifying it to receive the Top Rated Certificate.

Questions Minnesota Business Owners Ask Us

How much does a custom WordPress website cost for a small business in Minnesota?

It depends on the number of pages, custom features, and design complexity. A simple brochure site sits at the lower end; a site with custom features or integrations costs more. We give you a clear, detailed quote during a free consultation — so you know exactly what you’re paying for before any work begins.

How long does it take to build a website from start to finish?

Most websites take 4 to 8 weeks from kickoff to launch. A simple 5-page site can be ready in as little as 2–3 weeks, while larger sites with custom functionality take longer. The biggest factor is usually how quickly content and feedback come back from your side. We give you a clear timeline up front and keep you updated at every stage.

Do I own my website after it's built, or does the agency keep control?

It depends on the type of website you choose. Custom website clients own their completed site once the project is finished and paid in full.

Subscription websites remain under the terms of the subscription agreement. You own your domain and the content you provide, but moving the site or receiving full administrator access requires purchasing the website copyright.

We explain these terms clearly before your project begins, so you know exactly what is included.

What platform do you build on, and why?

We build primarily on WordPress, which powers over 40% of all websites worldwide. It gives you full ownership, unmatched flexibility, strong SEO foundations, and an editor you can actually use yourself. Unlike closed builders like Wix or Squarespace, WordPress scales with your business and lets you host anywhere. It’s the best long-term foundation for both search and AI visibility.

Can I update the website myself after it launches?

Yes. Every site we build comes with an easy-to-use dashboard so you can update text, images, and content without touching code. We also provide website instructions on how to edit your website. Prefer a hands-off approach? Our maintenance plans include time each month for website updates, so you’re never locked out of your own site either way.

How long does SEO take to show results?

SEO typically takes 3 to 6 months to produce measurable results, with more significant gains often appearing between six and 12 months. Local SEO efforts, including Google Business Profile optimization and map visibility, may show progress sooner. The timeline depends on your industry, competition, website’s current condition, and how consistently the SEO work is performed.

What are AIO and GEO, and why do they matter for my business?

AIO (AI Optimization) and GEO (Generative Engine Optimization) prepare your website to be found and recommended by AI tools like ChatGPT, Perplexity, and Google’s AI Overviews — not just traditional search. More customers now ask AI for recommendations before they ever visit a website. We build clear structure, strong content, and proper markup so your business is positioned to be cited when that happens. Learn more about AIO & GEO.

Do you offer ongoing maintenance and support after launch?

Yes — and it’s a core part of how we work. We handle WordPress updates, security monitoring, backups, and content changes so your site stays fast and secure. Many of our clients stay with us for years, and often decades, because support doesn’t end at launch. And when you need us, you reach a real person who knows your project — we answer the phone.

What makes Iceberg different from other agencies in Minneapolis?

Three things. First, we answer the phone, you will talk with real people who know your project, not account managers or a ticket queue. Second, you get a full in-house team of designers, developers, and marketers, with no outsourcing. Third, we’ve been doing this since 2005, with 750+ websites launched and a 4.9-star Google rating. We’re a long-term partner, not a one-and-done vendor.

Have a questions that’s not listed here? We’re only a phone call away.