When you work with Iceberg Web Design, you work with an entire team of web marketing professionals. But just who are these people who are hard at work helping you connect with your customers? For the next couple of months, we will be profiling our team of penguins. Today we are talking with our Project Penguin: Mariann Martin. Mariann is our Project Manager, so every website client we take on will work with her throughout the website creation process.
Mariann | Project Penguin
As Iceberg’s Project Manager, Mariann keeps everything running smoothly and on track. She is adept at identifying potential problems and prevents issues from arising with her proactive approach.
How long have you worked for Iceberg?
Since April 17th, 2017
Have your duties changed since you first started working here?
Yes, I started as the CSR (Customer Service Representative), Project Manager, accounts receivable person. Then I added content writing to that role. After that, I dropped the CSR role. And then added the VP of Finance role and dropped the content writing. Now I’m the Project Manager and VP of Finance
What do you do for Iceberg’s customers?
I am the main point of contact for customers when they have an open, active project. I plan and organize their project within their scope of work and schedule our product calendar. I also handle all client billing.
What’s your favorite part of your job?
I like learning about the different businesses we serve.
What is your #1 goal when working with a customer?
To deliver on time and in scope. Preferably early and over-deliver.
In what other industries have you worked?
Radio, Retail, and Automotive
Tell us a bit about your family (including pets):
I have a husband named Alexander (whom I call Alex). We got married in 2019.
Do you have any hobbies/special interests?
We keep plants, a lot of them, and hope to have someday a conservatory or year-round greenhouse full of them.
Although I have not done this much in recent years due to lack of space, I also sew. I hope to be able to do it more when I have a dedicated space for it soon. In addition, I love to make clothes from my designs.
Describe your perfect day:
To be at home with my husband and later have friends and family over for brunch and games.
Science or History? Which is your favorite and why?
Definitely history. It’s fascinating. The history you learn in school is so limited, so there is always more out there to learn.
If you were guaranteed the correct answer to one question, what would you ask?
What are the meanings of life, the universe, and everything?
What is your best piece of advice? It can be about anything.
Drink more water.
Connect With Mariann or the Iceberg Team
There you have it. Thank you, Mariann, for sharing a bit about yourself for this week’s Penguin Profile. And thank you for all you do to keep our customer’s website projects running smoothly.