Thank You. As we move into the holiday season, the penguins at Iceberg Web Design want to extend a heartfelt thank you to our customers, supporters, and the Anoka community. This year, more than ever, we are deeply grateful for your continued trust and support. As technology continues to change, so do our services here...Read More
Does Your Website Developer Answer the Phone? Whether you’re a new business looking to build your first website or you’re a longstanding industry leader whose web design needs a refresh, you want a web design company that delivers beautiful websites and an exceptional customer experience. At Iceberg Web Design, our customer service sets us apart...Read More
A Successful Website Starts With a Handshake When embarking on a new website project, the communication channel you choose with your web design agency can be as pivotal as the design itself. While email has its place in the digital workflow, the power of face-to-face meetings—whether in person or via Zoom—cannot be overstated. Let’s dive...Read More
Why Being Reachable is Non-Negotiable You’ve been there—a growing sense of frustration as you dial a number, only to be met with a deafening silence. No pick-up, no communication, just a one-way ticket to voice mailbox purgatory. Let’s be real; you deserve better, and we’re here to deliver a level of responsiveness that’s second to...Read More
Today we will look at the page on your website that all too often gets treated as an afterthought. That’s right—the contact page. What makes a good one? Read on! Keep it Simple The most important job your contact page has is to put your readers in touch with you. That’s the whole point of...Read More
When we build your website, our goal is to translate your vision into a beautiful, functioning business tool. Once we have done that, it takes many behind the scenes work to maintain your site’s functionality and enable it to continue giving your customers the best possible first impression of your business. That’s why our hosting,...Read More
We all know what it is like to be on the phone, talking to a customer service representative. Chances are, you’re already frustrated because something went wrong, and now you need to have the problem fixed. That’s why you are calling. Unfortunately, sometimes the experience with the customer service representative feels less than stellar. Adam...Read More
Many businesses face the same struggle with their marketing. How do I generate a high number of qualified phone calls? This post focuses on some best practices to increase qualified phone calls to sales and customer service representatives. Make it easy for your visitors to find your digits May seem pretty obvious, but many websites...Read More
Here at Iceberg Web Design, we are always striving to make our web site development process as easy and painless as we can for our clients. A huge component of a successful web development project is clear communication between all parties involved and often times a web development project can seemingly drag on, or appear to...Read More
A sincere Thank You for your support What started out as a hobby and passion for a 24-year-old recent college graduate turned into a career, and a thriving business in the Twin Cities, Minnesota area. How It All Began Jessi Gurr, owner and lead website developer of Minneapolis-based website development company, Iceberg Web Design, started learning...Read More
