General News Archives - Iceberg Web Design

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General News
Successful Customer Service Representative Using Laptop At Office
Avoiding Customer Service Triggers – What Are They? We all know what it is like to be on the phone, talking to a customer service representative. Chances are, you’re already frustrated because something went wrong, and now you need to have the problem fixed. That’s why you are calling. Unfortunately, sometimes the experience with the...
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Happy Holidays from Iceberg Web Design
  Happy Holidays from Iceberg Web Design Everyone knows 2020 has been challenging. This year, more than any, it is so important that we hold tight to the little things that bring us moments of joy. Here at Iceberg, we decided to share some of the holiday traditions that we are keeping alive for ourselves...
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Thankful Iceberg staff 2020
  Most people would agree that 2020 has been a year, unlike any other. There have been a lot of ups and downs. The good news is that means there have been some ups. Those ups are the focus of today’s post as we look at what us here at Iceberg are thankful for. We...
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Working Remotely Iceberg Zoom Meeting
What are your favorite things about working remotely? Is it controlling the thermostat? Maybe the best part is access to a fridge full of food? Or do you find it challenging to think of anything good about working from home? As of June 2020, 42% of the US labor force is working from home, 33%...
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Frustrated Computer User
Are Your Customers Staying On Your Website? The internet has grown in popularity and usage since its conception in 1990. It has transformed the way we buy goods and services, stay informed, interact with each other, and, most of all, how we do business. With almost 4.54 billion people utilizing the internet daily, it has...
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Blog
If your website doesn’t have a blog, you’re missing out. On average, companies with blogs produce 67% more leads per month than those without. Are you ignoring the benefits of blogging due to thinking you’re no good at writing? Do you think blogging takes too much time? By understanding their basic anatomy, you can write...
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Digital Marketing Puzzle
Back in 1997, the first noticeable social media website (Six Degrees) was up and running. Fast forward more than 20 years and 79% of the U.S. population uses social media. For advertisers, the rise of social media has disrupted marketing strategy and uprooted traditional advertising methods. But, believe it or not, the initial setback caused...
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Mailchimp website
If one thing is certain, it’s this: good business starts with a great first impression. And nowadays, most of your customers are learning about you for the first time online. One of the best ways to leave a lasting impression is through compelling, inspiring and powerful website design—the type of design that you can’t forget....
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Business Team Working Together
Do you need a new website design for your business? Are you looking for advertising, new content or some search engine optimization to boost your company’s rank? If any of this sounds like you, you’ll probably benefit the most from hiring a creative agency to do the heavy lifting. Understanding Creative Agency Job Titles & Roles Creative...
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Happy Business Owners
Your company’s brand is at the heart of all of your marketing efforts. Maintaining a consistent brand presence throughout all channels is crucial to your marketing success. But – what is a brand, and how do you master it?
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