Google reviews Archives - Iceberg Web Design

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Google reviews
person leaving review on laptop

Responding to Negative Reviews

Responding to negative reviews can be stressful as a business owner. No one likes to get negative reviews, but it is bound to happen sometime. If you don’t respond quickly, you could lose the customer who wrote the evaluation as well as other potential customers that read the review. 53% of customers expect businesses to...
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Thank You Package

Five Ways to Ask for a Google Review

If you have a Google My Business profile set up, users can rate and review your business on Google and then your ranking and reviews will show right in the search results page when your business is searched on Google. This is an extremely powerful tool for increasing trust and credibility with prospective customers. Although...
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Positive Feedback And Negative Feedback

How Bad Reviews Can Help Your Business

Online reviews are a great marketing tool for your business.  According to BrightLocal’s 2016 survey: 92% of consumers read reviews online. A growing number of consumers form their opinion of a company after reading just 1-3 reviews (40% in 2016 up from 29% in 2014). Unfortunately, even if you do everything to prevent a bad...
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Reviews

What Are Your Customers Saying About You?

Throughout this blog series we’ve been guiding you through expanding your online presence by developing social media profiles, setting up a Google My Business page, creating a keyword list and enriching your content with your target keywords. The final aspect of your online presence that you should be paying attention to is your online reputation. What...
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