Turn-Key or Custom Website: Which is Right for Your Business?

Turn-Key or Custom Website: Which is Right for Your Business?

When customers come to us for a website, they often have an idea of what they want, but they aren’t sure of what kind of investment it will involve, timewise and financially. They also may be unsure of how much of a commitment is applied after the website goes live.

We have two main products that result in beautiful websites: our turn-key websites and our custom websites. The process to get there is quite different, however. Let’s look at some additional factors and how they could affect which option you choose.


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If your site is five to seven pages, both turn-key and custom development will work well. But once you get beyond seven pages, you would be better served by a custom site.


Semi-custom websites can be launched as quickly as six weeks from kick-off. This timeline includes content, design, and buildout. We do most of the work for you on turn-key sites, so if you are busy, all you will be expected to do is a content interview, review content drafts, and provide assets and access to your site.

Custom sites take much longer than turn-key sites. How much longer depends on the site’s features, the number of pages, and numerous other factors. You will receive a timeline once we schedule the content interview or content planning session. For customers who wish to be more involved in the process, the custom is the way to go.


Our semi-custom sites are perfect for businesses that want to develop an online presence with a professional website. You can add features, but keep in mind that any additional features will also add to your site’s price and timeline. You may be better off going with a custom site if you want more than one or two features.

If you would like online business tools integrated with your website, complex forms, advanced search and filtering, multiple galleries, a blog, dynamic team section, events calendar, custom animation, video background support, e-commerce, and other features, a custom site is a perfect option for you. 

Design and Development

The design and development time for a turn-key site is much faster and does not include a mock-up. It will match your branding, resulting in a professional, attractive website.

Custom websites will have a mock-up phase and will be completely customized. This is one of the reasons they take much longer than our semi-custom turn-key sites.

Price, Maintenance, and Access

There are no upfront costs for a turn-key site other than for content writing. After that, you pay a monthly payment. You do not have access to make changes to your site, but you will have 15 minutes of updates each month and quarterly plugin updates.

Custom sites cost more, and you pay for them upfront. Included in this are the more extended design and development time, hosting and full access to your site.  Depending on your monthly hosting plan you may also have 15-60 minutes of free support each month and either monthly or quarterly plugin updates.

The Choice is Yours

Both turn-key and custom sites have many advantages. The best for your business will depend on which of those advantages are most important to you. Either way, you will be pleased with the results. Contact us today to get your project started.



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